ABHI Microfinance Bank launches ABHI DIY Banking to bring greater speed, convenience and control to customers
Pakistan: The future of branch banking is becoming self-service, and TouchPoint is helping make it a reality with the launch of ABHI DIY Banking by ABHI Microfinance Bank Ltd.
The new self-service banking initiative is designed to provide customers with a faster, more convenient and efficient way to access selected banking services, while reducing reliance on traditional counter-based branch processes.
Powered by TouchPoint technology, ABHI DIY Banking represents an important step in the evolution of the branch banking experience, bringing greater speed, convenience and control directly into customers’ hands.
As customer expectations continue to evolve, financial institutions are increasingly exploring self-service technologies to simplify banking journeys, improve operational efficiency and create more accessible customer experiences. ABHI DIY Banking reflects this broader transformation by combining the accessibility of physical branches with the convenience of self-service technology.
For ABHI Microfinance Bank, the launch reinforces its commitment to innovation and customer-centric banking while supporting the continued modernization of Pakistan’s financial services ecosystem.
TouchPoint is supporting ABHI Microfinance Bank in this transformation through its self-service banking technology, enabling the bank to deliver a more modern and streamlined branch experience.
The launch comes as Pakistan’s banking sector continues to embrace digital transformation and innovative technologies aimed at improving financial access and customer experience. Self-service banking can play an increasingly important role in this evolution by allowing customers to complete routine banking activities with greater flexibility and convenience.
With ABHI DIY Banking, ABHI Microfinance Bank and TouchPoint are taking another step toward a branch banking model where technology and human interaction can work together to deliver a more efficient and customer-focused experience.
About TouchPoint
TouchPoint is Pakistan’s leading self-service banking solutions partner, enabling banks to deliver secure, convenient and connected customer experiences. With over 19 years of industry expertise, TouchPoint manages 9,200+ self-service touchpoints nationwide and offers a comprehensive portfolio of ATMs, cash recyclers, deposit automation, smart teller machines, cheque deposit kiosks and digital banking solutions powered by QMatch. From Khunjerab to Taftan, TouchPoint combines innovative technology, nationwide support and deep banking expertise to accelerate branch transformation across Pakistan and international markets.
