TouchPoint has taken a major step in its international expansion with the successful deployment of CADEPO – its advanced Cash & Cheque Deposit Solution powered by QMatch – at Exim Bank, Djibouti (SA). The implementation was supported by SPS Cash Handling Solutions, a valued partner of TouchPoint, while all hardware and software powering the solution are fully developed and owned by TouchPoint. This roll-out marks a significant milestone in bringing next-generation deposit automation to new global markets.
The CADEPO solution introduces secure, multilingual, and fully automated deposit services, enabling Exim Bank customers to deposit cash and cheques quickly, easily, and at any time of the day. Once a deposit is made, customers receive an instant SMS notification, ensuring transparency and real-time confirmation.
Key Benefits
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24/7 Deposit Convenience: Enables round-the-clock cash and cheque deposits without the need for teller interaction.
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Reduced Queues & Faster Turnaround: Automation improves branch efficiency and enhances customer flow.
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Enhanced Security & Accountability: Every deposit is validated, recorded, and confirmed instantly via SMS.
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Improved Operational Efficiency: Minimizes manual cash handling and streamlines reconciliation for the bank.
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Superior Customer Experience: Faster processing and multilingual support ensure accessibility for all users.
Key Features of CADEPO
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Complete TouchPoint Solution: All hardware and software are designed, owned, and supported by TouchPoint.
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Multi-language User Interface catering to diverse customer needs.
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Secure Cash & Cheque Validation powered by TouchPoint’s QMatch technology.
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Instant SMS Alerts for deposit acknowledgement.
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Phygital Experience blending physical convenience with digital transparency.
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Advanced Reporting & Reconciliation Tools that simplify back-office operations.
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High Reliability & Accuracy enabled by TouchPoint’s purpose-built deposit automation technology.
With this deployment in Djibouti, TouchPoint continues to strengthen its global footprint, empowering financial institutions with smarter, seamless, and secure deposit experiences. The company remains committed to driving financial innovation across borders through reliable and customer-focused automation solutions.
